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A group of workers, performing similar work and trained to identify and solve problems, who volunteer to make recommendations relating to the improvement of productivity, quality, work morale, etc.
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Texto impreso¿Qué es el control total de calidad? Ishikawa, Kaoru .- Bogotá : Norma, 1997.
Pedir por Ubicación Estado 658.56 I791 2ed. Biblioteca Anexo Pellegrini Disponible 658.56 I791 Biblioteca Anexo Pellegrini Disponible